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Refund and Transfer/Withdrawal Policies

Refunds, Withdrawals and Change of Course

(effective 26 July 2012)

Percentage of Aggregate Amount of the Course Fees and Miscellaneous Fees paid

Receipt of original fully completed hardcopy Student Request Form with supporting documentary proof

95% refund

(Maximum Refund) More than 14 days before Course Commencement Date

75% refund

Within 14 days before Course Commencement Date OR within 7 days after the Course Commencement Date

No refund

More than 7 days after the Course Commencement Date

Notes:

  • Application fee for courses is non-refundable and non-transferable.
  • All requests for refunds arising from withdrawals and change of course must be accompanied with original fully completed hardcopy Student Request Form (downloadable from the SIM GE Web site and the Students’ Portal) with supporting documentary proof.
  • Refunds (if any) will be processed within 7 working days of receipt of the original fully completed hardcopy Student Request Form with relevant supporting documentary proof. Forms that are received after 12 noon would be considered as submission on the next working day.
  • Approval for change of course will be granted on a case-by-case basis and subject to the individual meeting the course admission requirements.
  • Transferring to another institution is deemed as a withdrawal from SIM. As such, for international students who transfer to another institution, their Student’s Pass will be cancelled. These students will have to submit their Passport and International Student’s Pass at the Student Services within 3 working days of the transfer. Attendance record and other relevant documentation to facilitate the transfer will be provided upon request.
  • International students who wish to change to another course offered by SIM will also need to submit their Student’s Pass application to Immigration and Checkpoints Authority of Singapore (ICA) for approval.
  • For new applicants, in the event that the Student’s Pass application is not approved by ICA, the applicant will receive a full refund of the course fee.
  • Course fees must be paid in full before the course commencement date.
  • For change of course (transfer) and withdrawal requests, SIM will acknowledge student’s request by the next working day and advise student on the final outcome within a reasonable time frame (not more than 4 weeks).